Exit interviews are crucial to the success of any organization. Not only do they allow you to gather highly relevant information about the employee experience, when conducted properly, they help reduce turnover by helping you understand why employees are leaving. What’s more, it’s an opportunity to leave employees with a positive impression of your company.
Two things, then.
To get the most out of your exit interviews, it’s important to make the experience enjoyable for the employee and to ask the right questions, the right way.