Now more than ever, organizational flexibility seems to be the key solution to adapt to new challenges specific to the COVID-19 crisis. How can strategic flexibility effectively help organizations’ performance?
First, let’s define organizational flexibility. It refers to an organization’s ability to adapt successfully. To survive, companies must adapt to their environment in terms of technology, structure, work organization, work relationships and human resource management all at once. Organizational flexibility goes by many names in the literature: corporate responsiveness, versatility, etc. It consists of an adaptability to a constraint, an event or an environment that allows the organization to act quickly and stay ahead of the competition in terms of performance.