Background
Boulons Plus, a company specializing in industrial distribution, is a well-established player in its sector. To support its growth and deliver a better employee experience, the HR team set out to find a solution that would centralize their data, simplify processes, and give managers better visibility.
That’s when Alexandra Champagne, Director of Human Resources, led the digital transformation by implementing the Folks HRIS. A year later, she confidently describes it as a game changer for the company’s HR operations.
Step-by-Step Implementation with Ongoing Support
One of the key success factors highlighted by Alexandra was the phased rollout of the platform, which happened gradually as the team learned to use its features.
This approach helped the team get comfortable with the tool without feeling overwhelmed. And most importantly, the support didn’t stop after launch.
“The implementation happened step by step, with training provided as we progressed. It allowed us to properly absorb each feature. Plus, ,the Folks team is always available if we have questions, even well after the initial implementation!”
Fully Centralized and Simplified HR Management
The most impactful shift since adopting Folks? Having everything HR-related in one place:
- Comprehensive employee records (including onboarding docs and disciplinary history)
- Digital vacation requests, automatically synced with timesheets
- Certification tracking and 1% training compliance
- Electronic signatures and centralized HR documentation
- Automated tasks for hiring and offboarding processes
“Folks centralized all our HR information and dramatically reduced the time we used to spend searching for documents.”
Supervisor Adoption Was Immediate
Folks isn’t just for HR, it’s a tool for the whole company. Alexandra shared that the distribution and production supervisors quickly got on board with the platform.
Vacation requests now happen entirely through Folks. No more paper forms, verbal conversations, or scattered emails. Employees make their requests through the platform, supervisors approve in one click, and the request is automatically added to the timesheet.
“Everything goes through Folks now. Once approved, the time off is directly added to the system — no extra steps.”
Structured Worfklows to Prevent Missed Steps
The Boulons Plus team also uses Folks to structure key processes, such as onboarding and offboarding. Tasks are assigned automatically, and everyone involved receives notifications right when they’re needed.
“It ensures nothing gets missed. Each step is tracked, and every team member knows exactly what to do!”
A Platform That Evolves with Its Clients
One of the most appreciated features? Folks is constantly improving, and client feedback plays a big role in that evolution.
“They’re always adding new features. We got to explore Folks 2.0, which is even more user-friendly and intuitive.”
Users can submit feedback directly through the platform, and the Folks product team listens. This ongoing development ensures the tool continues to meet the real-world needs of its users.
Real Results: Time Saved, More Rigor, and Better Visibility
Since implementing Folks, Boulons Plus has seen clear, tangible benefits:
- Less time spent searching for or verifying information
- No more missed certification renewals
- Accurate and centralized training data for 1% reporting
- Key metrics easily accessible for managers
- A smoother employee experience starting on day one
With Folks, Boulons Plus has successfully modernized its HR management, bringing more structure, clarity, and efficiency, all while keeping people at the heart of it all.
“Folks is the best investment you can make if you want to save time and elevate your HR practices. It benefits everyone — HR, managers, and employees. Even if tech isn’t your strong suit, the Folks team is there to support you with warmth and expertise.”
Ready to automate your HR processes with a scalable HRIS?
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