Context: A Growing Family Business
With over 75 years of expertise as an electrical contractor, Laurin Laurin is a well-established family-owned company in Quebec. Specializing in areas such as urban lighting, civil works, building electricity, energy distribution, and telecommunications, the company relies on a multidisciplinary team to provide innovative and sustainable solutions to its clients and partners.
Currently in a strong growth phase, Laurin Laurin now has nearly 250 employees. For an organization of this size, human resources management quickly became a central challenge.
The Main Challenges Faced by the HR Team
Before adopting Folks, Laurin Laurin’s HR team was facing significant challenges:
- Manual HR data management through Excel, making training tracking heavy and prone to errors or omissions.
- The coordination of more than 250 different training programs for over 200 employees, with a high risk of human error.
- Limited access to information for managers and other departments within the company.
A paper-based performance management system, which had become too complex and inefficient as the number of employees increased.
Why Excel Was No Longer Enough
Like many growing SMBs, Laurin Laurin relied on Excel to manage its HR processes. However, this method presented several limitations:
- Too many risks of human error.
- Lack of visibility and centralized information.
- Inefficient processes, difficult to scale and measure effectively.
Faced with these challenges, it became urgent to find a solution adapted to the organization’s growing needs.
Why Laurin Laurin Chose Folks to Solve Its HR Challenges
What convinced Laurin Laurin? The simplicity and efficiency of Folks! Centralizing HR data made information accessible to everyone while greatly improving the flow of processes.
In addition, the quality-price ratio of the solution proved to be a key factor in the company’s decision.
“Folks has significantly simplified our HR processes. Centralizing the data makes it more accessible to everyone, which has allowed us to gain in efficiency and save time.” – HR Team, Laurin Laurin
A Smooth and Quick Implementation Process
The integration of the Folks HR platform within the company went smoothly. Thanks to the personalized support from the customer success team, along with available documentation and training videos, adoption was quick and seamless.
“On top of that, the platform is intuitive and easy to use, which made its adoption by our teams that much easier.” – HR Team, Laurin Laurin
The Most Impactful HR Features
Since implementing Folks HR, several features have particularly transformed and streamlined HR management at Laurin Laurin:
- Training management: tracking is now much simpler and more accurate, reducing the risk of errors and optimizing the coordination of hundreds of training programs.
- Performance evaluation: a now smooth and efficient process, with natural adoption by managers.
- Easier access to information: no more endless back-and-forth between HR and other departments; data is accessible in real time for all relevant stakeholders.
“The training management and performance appraisal modules particularly impressed us. Access to information is now much simpler.” – HR Team, Laurin Laurin
Concrete Results
Thanks to our HRIS, Laurin Laurin has been able to:
- Gain efficiency and speed in its HR processes.
- Reduce the risk of human error through centralization and automation.
- Improve communication flow between HR and other departments.
- Offer a better employee experience with simplified and more transparent processes.
“The impact on the fluidity of our processes was immediate, with a significant reduction in back-and-forth between HR and other departments.” – HR Team, Laurin Laurin
Easy Choice, Great Impact
By centralizing its data and simplifying training and performance management, Laurin Laurin not only gained efficiency but also transformed the HR experience for its employees and managers.
This successful implementation of Folks HR perfectly illustrates how a growing company can modernize its processes, reduce risks, and offer a better experience to all its collaborators… no headaches and overhead needed!