Background
With over 30 years of expertise in a field as essential as it is technical (water and wastewater service management) Nordikeau supports more than 400 municipalities across Quebec. Their commitment to water preservation is clear, and so is their need to attract skilled professionals.
The challenge? Recruiting qualified talent in a niche industry that remains relatively unknown to the public. That’s where the Talent Acquisition Advisor plays a vital role. At Nordikeau, recruitment goes far beyond simply filling positions — it’s about building trust with candidates, ensuring clarity about roles, and protecting employee well-being, one of the company’s core values.
Implementing a New Tool: Why Support Matters
Like any technology shift, adopting Folks ATS required a period of adjustment. Updating internal processes and learning a new platform can feel overwhelming — especially when it touches something as central as the employee experience.
“What felt most challenging at first was understanding the full impact this change would have on our processes.”
Fortunately, Nordikeau was never alone in the transition. The Folks support team provided consistent, thoughtful guidance from day one.
“Any time I had a question or concern, my Folks representative was there — available, patient, and incredibly helpful. It made a big difference in how easily our team adopted the platform.”
Tangible Results: Time Saved, Efficiency Gained
One of the most noticeable benefits of implementing Folks ATS? Seamless integration with other work tools.
“The biggest time-saver has been integrating with tools like Microsoft Teams.”
Before using Folks ATS, the hiring process involved juggling a previous recruitment platform and countless follow-ups via Outlook emails — a repetitive back-and-forth that slowed everything down.
Today, the entire process is centralized in one place. This integration not only simplifies day-to-day operations but also improves communication with candidates, allowing the Talent Acquisition Advisor to focus on what matters most: the human connection.
A User-Friendly Interface with a Human Touch
Folks ATS doesn’t just look good on paper, it’s also easy to use in practice. Its intuitive interface means even users with limited tech experience can navigate the platform comfortably.
But beyond the technology, what truly sets Folks apart is the human approach behind it.
“The Folks team guided us through every step with patience and availability.”
This support is essential, especially during those early moments when adoption makes or breaks long-term success. With Folks, Nordikeau felt confident and cared for throughout the journey.
A Word to Those Still on the Fence
Yes, change takes effort. But the payoff? Smoother processes, better data reliability, and faster decision-making. And with a support team like Folks in your corner, the transition becomes far easier than you’d expect.
For companies still debating whether to adopt a solution like Folks ATS, Nordikeau has a message:
“This tool centralizes all your data and allows you to work from a single environment. It simplifies both file management and communication.”
In Conclusion
With the help of Folks ATS, Nordikeau has successfully modernized its recruitment processes without adding administrative weight to its team. By centralizing tools, improving communication, and leaning on a caring and responsive support team, they can now attract the right talent more effectively — all while staying true to their values.
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