Background
Agrocentre Fertibec is a Quebec-based SMB in the agricultural sector, providing producers with the inputs they need to cultivate their land. The team includes around fifty employees across three key departments: sales, administration, and operations.
Today, Folks is mainly used by the HR and payroll managers. The platform plays a central role in managing employee files, tracking workplace accidents, monitoring certifications and training (especially for the 1% training law), and managing onboarding and offboarding processes.
Before Folks: A Jungle of Spreadsheets
Like many growing businesses, Agrocentre Fertibec’s HR operations were previously managed through a patchwork of Excel files. This led to a number of headaches:
- Fragmented employee information
- Time-consuming tracking of certification expiration dates
- No structured tool to manage work accident cases from start to finish
“What we were missing most was centralized employee information and the ability to follow every step of a case, especially for work accidents.”
Key HR processes like onboarding or offboarding were being tracked manually, relying heavily on memory and creating a high risk of omissions.
Why Folks? The Perfect Value-for-Money Solution
What convinced Agrocentre Fertibec to adopt Folks wasn’t just the features: it was the perfect combination of functionality, simplicity, and value.
“The pricing is very reasonable for a platform that keeps evolving and truly listens to its clients’ needs.”
The team especially appreciates the modern, user-friendly interface, even more so with the release of Folks 2.0. It’s intuitive and easy to navigate, even for users who aren’t tech-savvy.
Implementation: A Seamless Experience, Backed by Real Support
The implementation of Folks went smoothly, thanks to a personalized and responsive support experience.
“The Folks team is knowledgeable, accessible, and genuinely friendly. You feel supported before, during, and even after launch.”
The pre-recorded training capsules were also a hit — they made it easy to revisit specific topics and feel confident throughout the onboarding process. As a result, the tool was adopted with no friction or hesitation.
Real Results: Time Saved, Fewer Errors, and Better Tracking
Since implementing Folks, the team has seen several tangible improvements:
- Time saved when searching for employee data
- Fewer errors, especially with certification renewals
- More accurate 1% training reporting, with all records in one place
- Proactive communication with employees about upcoming certification deadlinesWith everything centralized and automated, HR processes are smoother and more reliable, and decisions are backed by real-time data.
“Now we can notify employees in advance when a certification is about to expire. We’re no longer doing things last minute.”
Final Word: A Smart Investment for Everyone
Agrocentre Fertibec highly recommends Folks to any organization looking to upgrade its HR practices.
“Folks is the best investment you can make if you want to save time and strengthen your HR practices. It benefits HR professionals, managers, and employees alike. Even if tech isn’t your thing, the Folks team will guide you every step of the way. They’re knowledgeable, helpful, and genuinely here to support you!”
Discover our HR solutions today!
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