21 Onboarding Survey Questions You Should Ask Your New Hires

The onboarding process – and the first impression your new hire forms of your company – starts before their first day. Use these questions to ensure you’re on the right track from the get-go:

1) Did you receive all the necessary information before your first day?

2) Was the process of signing your contract and other administrative documents clear and straightforward?

3) Did you experience effective communication with our team before your arrival?

Be sure to send all essential documents for an efficient onboarding process!

An employee’s first day leaves a lasting impression and largely shapes their opinion of your company culture. Include these key questions in your survey:

4) Did your first day meet your expectations?

5) Were you warmly welcomed by your team?

6) Did you receive all the equipment and tools necessary to start working (e.g., computer, software access)?

Onboarding is a pivotal time for defining a new hire’s role and expectations. Ensure they’ve received proper training and understand the organization and its mission:

7) Were the provided training sessions useful and tailored to your needs?

8) Do you have a clear understanding of your role and responsibilities?

9) Did you have the opportunity to ask questions and receive clear answers?

10) Was the presentation of the company (culture, values, mission) engaging and easy to understand?

A new hire’s team and manager play critical roles in their successful integration. Be sure to ask about these aspects in your survey:

11) Do you feel supported by your manager?

12) Was your mentor or onboarding buddy available to assist you?

13) How would you rate your colleagues’ availability to help you integrate?

Remember to welcome your new hire with effective employee onboarding emails!

Whether your new hire works in an office or remotely, it’s important to ensure they have a workspace that promotes productivity and motivation:

14) Is your workspace (physical or virtual) suitable for your needs?

15) Did you encounter any technical or logistical issues that could have been avoided? If so, which ones?

Welcome and onboarding surveys are indispensable tools for collecting valuable feedback from new hires that can guide your future onboarding strategies.

16) Were there any aspects of the onboarding process that you found particularly helpful?

17) What could be improved in our onboarding process?

While onboarding processes often focus on training for a quick and effective start, the best experiences also stand out by motivating and engaging new hires from day one. Use these questions to measure satisfaction among your freshly recruited employees:

18) Do you already feel engaged with the company culture? Why or why not?

19) To what extent do you feel motivated after these first few weeks?

20) On a scale of 1 to 10, how likely are you to recommend our company to other potential employees?

21) What can we do to better support your professional development in the future?