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Glossary

SMART Goals

SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound. They provide a structured and effective framework for managing and evaluating employee performance.

Here is an example of a SMART goal:
Increase demo requests generated through LinkedIn by 15% by the end of the quarter.

Explanation and framework

Below is a more detailed explanation of each component of SMART goals:

Specific

Goals should be clearly defined and not vague. For example, instead of saying “the goal is to improve our LinkedIn visibility,” a more specific objective would be “increase LinkedIn engagement by 7% by the end of the quarter.”

Measurable

To ensure objective evaluation, goals must be quantifiable and measurable. This requires implementing tracking tools before setting goals, for example, using a CRM to measure sales performance targets.

Achievable

Employees should feel motivated and confident in their ability to reach their goals. Ambition is encouraged, but objectives should remain realistic to avoid discouragement.

Relevant

Goal achievement should be supported by all necessary tools and resources. Employees must have sufficient time, access to technology, and appropriate training to maximize their chances of success.

Time-bound

SMART goals leave no room for ambiguity. A clear deadline must be defined to ensure accountability and focus. In some cases, a timeline can be created to break down intermediate milestones before reaching the final objective.

Benefits of SMART goals

Because they are achievable and tangible, SMART goals are highly motivating and often lead to increased employee engagement. They are easy for stakeholders to measure and can be effectively aligned with organizational objectives. Their strategic nature supports productivity, innovation, and team development, while also providing objective and reliable data for performance evaluations.

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