Background
Located in Drummondville, J. Fortier is a well-established company in the transportation industry. Its services are wide-ranging: repair and maintenance of heavy trucks and light vehicles, sales of new and used Hino trucks as an official dealer, and vehicle inspections.
In a fast-paced operational environment like this, HR management plays a key role. However, without a structured tool in place, daily HR tasks had become increasingly difficult to manage. The company’s HR Advisor shares how implementing Folks transformed their day-to-day work.
Before Folks: A Heavy Workload and Scattered Tools
Managing HR without a centralized system was not just inefficient — it was exhausting.
The biggest issue was the lack of centralization. Employee information was scattered across Excel files and shared documents, making it difficult to maintain consistency and accuracy, especially as the company continued to grow.
“Honestly, it was pretty exhausting. I had to track everything manually, and I was always afraid of forgetting something or making a mistake. The information was scattered everywhere. I constantly had to check and double-check. It quickly became overwhelming and slowed everything down.”
Outgrowing Spreadsheets
Like many SMBs, J. Fortier initially relied on Excel spreadsheets and shared documents to manage employee files, absences, and HR follow-ups.
“At first, it worked. But as the workload increased, it just couldn’t keep up. There were too many manual steps and too many risks of errors.”
This way of working created unnecessary stress, delayed processes, and increased the risk of oversights — all of which affected efficiency and peace of mind.
The Folks Factor: Easy Automation and Centralization
The decision to implement Folks was driven by one simple goal: centralization and automation.
“Being able to bring everything together in one place and automate several tasks — I immediately saw how it would simplify my daily life.”
Folks quickly stood out as the right solution: user-friendly, accessible, and built to meet the real-life needs of growing businesses like J. Fortier.
Smooth Implementation and Quick Adoption
Despite concerns that often come with adopting a new system, the transition was seamless.
“Honestly, it went really well. The team quickly understood how it worked and saw the benefits. We adapted pretty fast.”
Thanks to the intuitive interface and structured support, the team embraced the platform without resistance.
The Biggest Win? “The time savings, no contest.”
Of all the improvements, one stands out clearly: time savings.
No more endless follow-ups. No more digging through spreadsheets. No more constant fear of missing something. With Folks, information is accessible in seconds, processes are clearer, and HR management is more efficient.
A Message to Companies Still On the Fence
By implementing Folks, J. Fortier moved away from manual, fragmented HR management toward a more structured and efficient approach. With centralized data, reduced errors, and streamlined processes, the company can now focus on what it does best: delivering reliable service in the transportation industry, while managing its people with greater clarity and confidence.
For organizations wondering whether investing in an all-in-one HRIS like Folks is worth it, the message is straightforward:
“It’s absolutely worth it. You save time, reduce errors, and breathe a little easier. It truly changes your day-to-day work.”
Ready to transform your HR with all-in-one HR software?
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