Effective exit interviews are crucial to the success of any organization. Not only do they allow you to gather valuable insight about the employee experience, when conducted properly, they help reduce employee turnover by helping you understand why current employees are leaving. What’s more, it’s an opportunity to leave employees with a positive impression of your company culture.
Two things, then.
To get the most out of your exit interview process, it’s important to make it a positive experience for the employee and to ask the right exit interview questions, the right way.